1. Agreement to Terms
By accessing and using the 2 Heroes website (“Website”), you (“User,” “you,” “your”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Website.
These Terms constitute a legally binding agreement between you and 2 Heroes Sp. z o.o. (“Company,” “we,” “us,” “our”).
2. Company Information
- Legal name: 2 Heroes Sp. z o.o.
- Registered address: 98 Czerinakowska street, 00-716 Warsaw, Poland
- Egypt office: 60 El-Tayaran street, Nasr City, Cairo, Egypt
- Email: info@2-heroes.com
- Phone (Poland): +48 694441401
- Phone (Egypt): +202 23868771 / +202 23868772 / +20 1223216112
- Website: 2-heroes.com
3. Nature of Our Business
2 Heroes is an international import and export company specializing in transportation, logistics, and supply coordination across multiple product sectors:
- Salt
- Granite & Marbles
- Phosphate & Filtration
- Wood & Pallets
- Herbs
The Website serves as a corporate presence and lead generation platform. It is not an e-commerce store. All commercial transactions, quotes, and agreements are negotiated and executed offline through direct communication with our team.
4. Use of the Website
Permitted Use
You may use the Website for lawful business purposes, including:
- Learning about our services, products, and capabilities
- Submitting inquiries via our contact form
- Requesting quotes for export, transport, or logistics services
- Contacting our team for partnership discussions
Prohibited Use
You agree not to:
- Use the Website for any unlawful or unauthorized purpose
- Attempt to gain unauthorized access to any portion of the Website, servers, or databases
- Use automated tools (scrapers, bots, spiders) to extract content without permission
- Transmit viruses, malware, or any harmful code
- Impersonate any person or entity, or misrepresent your affiliation
- Interfere with or disrupt the Website’s operation
- Use the Website to compete with us or for commercial solicitation unrelated to our services
5. Intellectual Property
All content on the Website — including text, graphics, logos, images, icons, photographs, videos, layout, and software — is the property of 2 Heroes Sp. z o.o. or its licensors and is protected by Polish, EU, and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without our prior written consent, except for:
- Temporary copies made during normal browsing
- Printing individual pages for personal, non-commercial reference
- Sharing links to our Website with attribution
“2 Heroes” and associated logos are trademarks of 2 Heroes Sp. z o.o. Unauthorized use is prohibited.
6. User Submissions
When you submit inquiries, messages, or other content (“Submissions”) through the Website, you:
- Confirm you have the right to submit the content
- Grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process the Submission solely to respond to your inquiry and manage our business relationship
- Warrant that Submissions do not violate any third-party rights or applicable laws
We do not claim ownership of your Submissions. We treat all business inquiries as confidential.
7. No Warranty / Limitation of Liability
Website Provided “As Is”
The Website is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.
Limitation of Liability
To the maximum extent permitted by applicable law (including Polish Civil Code and EU regulations), 2 Heroes Sp. z o.o. shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Interruption of service or Website downtime
- Errors, omissions, or inaccuracies in content
- Unauthorized access to or alteration of your transmissions or data
- Third-party conduct or content
Our total aggregate liability for any claim arising from these Terms or the Website shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim, or 1,000 EUR, whichever is greater.
8. Indemnification
You agree to indemnify, defend, and hold harmless 2 Heroes Sp. z o.o., its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
- Your use of the Website in violation of these Terms
- Your Submissions or communications through the Website
- Your violation of any third-party rights or applicable law
9. External Links
The Website may contain links to third-party websites or resources (including links to our individual product section websites). These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party sites. Your use of external links is at your own risk.
10. Business Inquiries and Quotes
Information provided on the Website (product descriptions, capabilities, service outlines) is for general informational purposes and does not constitute a binding offer or quotation.
All commercial terms — including pricing, shipping terms (Incoterms), payment conditions, minimum order quantities, quality specifications, and delivery timelines — are subject to individual negotiation and formal written agreement. We reserve the right to decline any inquiry.
11. Availability and Modifications
We strive to maintain Website availability but do not guarantee uninterrupted access. We may suspend, modify, or discontinue any aspect of the Website at any time without notice. We may update these Terms at any time; continued use after changes constitutes acceptance.
12. Termination
We may restrict or terminate your access to the Website at our discretion, without liability, for any violation of these Terms or for any other reason. Provisions that by nature should survive termination (IP rights, disclaimers, limitation of liability, indemnification, governing law) shall survive.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Poland, without regard to conflict of law principles.
Any dispute arising from or related to these Terms or the Website shall be submitted to the exclusive jurisdiction of the competent courts in Warsaw, Poland, except that we may seek injunctive relief in any jurisdiction where you are located.
14. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Website.
- Severability: If any provision is held unenforceable, the remainder remains in full force.
- No Waiver: Failure to enforce a right does not waive it.
- Assignment: We may assign these Terms; you may not assign without our written consent.
- Force Majeure: We are not liable for delays due to events beyond our reasonable control.
- Language: The Polish language version prevails in case of discrepancy.
15. Contact Information
For questions about these Terms:
- Email: info@2-heroes.com
- Post: 2 Heroes Sp. z o.o., 98 Czerinakowska street, 00-716 Warsaw, Poland
- Phone: +48 694441401